Ask about the last time
Questions about a specific recent occurrence. Pain described in the past tense scores a 5.
The question is not "do people have this problem". It is "what did they do about it last time". Narrera writes the questions that get that answer and counts the people who gave it.
We believe practice managers at small physio clinics, who ring tomorrow's list by hand, lose their first hour to no-shows when patients book weeks ahead, because reminders reach the wrong number.
Questions about a specific recent occurrence. Pain described in the past tense scores a 5.
A spreadsheet, a Friday phone marathon, a person hired to cope. Workarounds are typed findings you can filter.
Three of five people with a dated story is a problem. One person with ten quotes is one person.
Open Results and the first theme has a majority of your interviewees behind it, each with a story about last week. That is the evidence you take into the next decision.
I ring everyone on tomorrow's list between five and six, about forty calls on a Friday.
Sign up, write the sentence, and Narrera writes your first ten questions. The notetaker joins your next call.