A project per reason
Start with the cancel-form reason as the belief and watch it get replaced by what people actually say.
The cancel form says "too expensive". The interview says the export broke in March. Narrera gives churn a project of its own and questions about the final fortnight.
Start with the cancel-form reason as the belief and watch it get replaced by what people actually say.
Fifteen minutes is enough. The notetaker keeps it; you do not have to type.
Forward the last threads before they left. The timeline of the churn builds itself.
When a churned customer tells you exactly what broke, the follow-up is a fix, not a discount. Narrera keeps the promise you made on the call as a task.
I stopped using it in March because the rota I export never matched what the girls actually worked.
Sign up, write the sentence, and Narrera writes your first ten questions. The notetaker joins your next call.