Product / Capture / Uploads & recordings

Any recording, same pipeline.

Phone recordings, Zoom files, Loom videos, a doc of notes from a coffee. Drop them in and they are transcribed, diarised and scored like a live call.

Uploads
interview-grace.m4aaudio · 41 mintranscribed
zoom_recording_0412.mp4video → audio · 28 minprocessing
Marco, call notes.docxdocumentready
loom-walkthrough.mp4video → audio · 9 minready

What you can upload.

Audio and video

MP3, M4A, WAV, MP4, MOV. Video tracks are stripped on arrival and only the audio is kept.

Documents

Paste or upload notes, a DOCX or a PDF. Claims are extracted and scored, with the lower confidence that notes deserve.

Attach to a person

Every upload belongs to someone in your CRM, so a quote always has a face and a follow-up.

Diarisation

Who said what, without voice fingerprinting.

Narrera detects the interviewer and the participants from how the conversation flows, then lets you map each speaker to a contact. Multi-participant calls are fine.

  • Word-level timestamps, so findings link to the second
  • Speaker roles proposed automatically, corrected in one click
  • Nothing is trained on your voice
Finding
AishaPractice manager · Southside Physio

Yesterday we had four no-shows before ten, and two of them had already been rung. Monday is always the worst, honestly.

5 · BehaviouralPain · VolunteeredSource 14, 00:14:32

Start with one belief.

Sign up, write the sentence, and Narrera writes your first ten questions. The notetaker joins your next call.